| CUSTOMER
SERVICE |
To place an order or for general
questions, purchasing, and order tracking call: 1-800-347-7707 or fax
1-800-487-8488
8 AM to 6 PM Eastern Time. Or click here to visit Delmar Cengage Learning's
Customer Support Page
For questions concerning online
sales please contact:
Delmar Cengage Learning - Customer Service
10650 Toebben Drive
Independence, KY 41051
Tel: 800-354-9706
Fax: 800-487-8488
Email: esales@cengage.com
Mail:
Delmar Cengage Learning
Attn: Order Fulfillment
P.O. Box 6904
Florence, KY 41022 |
For Canadian orders:
Nelson Learning Canada
1120 Birchmount Road
Scarborough, Ontario M1K 5G4
Canada
Tel: 1-416-752-9448
1-800-268-2222
Fax: 1-800-430-4445
1-416-752-810
email:
inquire@nelson.com
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When ordering by mail,
include the following information:
-
Your complete name, address
(including zip code), phone and account number
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Complete book title and ISBN or
Order # for each book order
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Authorized and numbered purchase
order (for orders not accompanied by payment)
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All special billing and/or
shipping instructions clearly marked and mailed to the appropriate address
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| SOFTWARE
TECHNICAL SUPPORT |
Free technical support is available for all software products such as computerized test banks, laserdisks and CD-ROM packages that accompany our titles.
Call toll-free 1-800-985-4794 8:30 a.m. to 8:00 p.m EST Monday thru Thursday and 8:30a.m. to 6:30 p.m EST on Fridays..
email: tech.support@course.com
For questions regarding Autodesk Press product installation, setup and/or system requirements, Call toll-free 1-800-985-4794. Our hours are 8:30 a.m. to 8:00 p.m. EST Monday thru Thursday and 8:30a.m. to 6:30 p.m. EST on Fridays or email us at tech.support@course.com
Please note that this technical
support does not cover any commercially available software such as AutoCAD,
CADKEY, etc.
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| CUSTOM
PUBLISHING |
The Delmar Cengage Learning Custom Order Center will assist you with your requests for
Custom Solutions; Custom Publishing, Custom Bundling and other special
requests.
For custom bundling orders and information call: 1-800-245-6724
or FAX 1-800-451-3661.
For custom publishing orders
and information call: 1-800-355-9983.
Visit the Custom Publishing web
site at http://custom.cengage.com/.
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| DELMAR CENGAGE LEARNING MAILING ADDRESS, PHONE, AND FAX NUMBERS: |
Address business mail to:
Delmar Cengage Learning
5 Maxwell Dr.
PO Box 8007
Clifton Park, NY 12065 - 8007
Note: Only U.S. Post Office Mail (1,2,3rd and Priority Mail) can be processed
through this address
Please address all packages to our
physical address:
Delmar Cengage Learning
Executive Woods
5 Maxwell Dr.
Clifton Park, NY 12065 - 2919
Note: UPS Ground and Overnight Courier packages must be shipped to our physical
address, not our mailing address
Phone for Editorial and Online
Operational Offices:
800-998-7498
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To report
technical problems or issues with this site, please contact our
Webmaster.
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| RIGHTS
AND PERMISSIONS INFO |
Customers seeking to use material from any Delmar Cengage Learning product must submit a request online at www.cengage.com/permissions/ . This includes requests for electronic files on behalf of students with disabilities.
For follow-up questions, please email: permissionrequest@cengage.com
Phone: 1-800-730-2214
Fax: 1-800-730-2215
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| ACCESSIBILITY / DISABILITY REQUESTS TO USE OUR MATERIAL |
Customers seeking access on behalf of students with disabilities to electronic files from any Delmar Cengage Learning product must submit a request online at www.cengage.com/permissions/ .
For follow-up questions, please email: permissionrequest@cengage.com
Phone: 1-800-730-2214
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